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Which product should I start with? What if I need custom work? Where do I manage payments? Where do I ask for help? What should I include in a support request?Support and Sales FAQ
Common support and sales questions for Amerencio users.
Support and Sales FAQ
This page answers common questions about buying Amerencio Studio, custom work, account access, and support.
Screenshot target: support request screen showing account email, product or workspace name, issue summary, screenshot attachment, and invoice reference. #34
Which product should I start with?
Most businesses should start with Studio Free if they want to build themselves, Studio Pro when they need custom domains and publishing settings, or Studio + Custom when they want Amerencio to build a unique website on top of Studio Pro.
What if I need custom work?
Custom work can be added when your business needs functionality outside the normal Studio template and dashboard flow. Studio + Custom is EUR 1100 one-time and includes Studio Pro plus 120,000 tokens.
Where do I manage payments?
Open /accountdashboard, then go to the payments and subscriptions area. Sensitive billing changes can require account unlock.
Where do I ask for help?
Use the contact or support pages when you need help with a checkout, Studio setup, API client, account access, privacy request, or billing question.
What should I include in a support request?
Include your account email, product or workspace name, a short description of the issue, screenshots if useful, and any checkout or invoice reference you have.